Enabling the Help Link from the Application Pages

Each page in your PeopleSoft applications includes a Help icon that, when clicked, opens a new browser window displaying help topics that discuss that page.
To enable the Help link from application pages:
1. In your PeopleSoft application, navigate to the PeopleTools, Web Profile, Web Profile Configuration page.
2. Click Search and select the Profile Name you specified during your PeopleSoft Pure Internet Architecture installation.
3. Change the value for the Help URL field by replacing the "helpweb server" string with the domain name and port number of your web server. Also, if you installed to a directory other than "htmldoc" (the default), replace "htmldoc" accordingly.
Example:
If your PSOL server is named “mywebserver” and listens to port 5080, you would modify the default
Help URL from:
http://helpweb server/htmldoc/f1search.htm?ContextID=%CONTEXT_ID%&LangCD=%LANG_⇒CD%
to:
http://ctg-srv-one:8020/PSOL/htmldoc/f1search.htm?ContextID=%CONTEXT_ID%&LangCD=%LANG_CD%

Note. The system resolves %CONTEXT_ID% to the page name from which you called help. The system
resolves %LANG_CD% to the signon language of the user.
Note. If you do not want the Help icon to display in your applications, clear the Help URL field value.
Note. The default port for PSOL in a WebLogic multi-server domain installation is 6001.
4. Save and exit the Web Profile Configuration page.
5. Before testing help functionality, purge the browser cache on the client and close all web browsers.Restart the application server and web server for PIA.
6. Test the help functionality by clicking the Help icon on a PeopleSoft application page.




How do I successfully configure verity search in Peopletools ?

Make sure that the verity installation path is added to the System's 'PATH' environment variable on the server: %PS_HOME%\verity\winx86\_nti40\bin

(Note : Please REPLACE the %PS_HOME% with the PS_HOME path)

Also, clean the web server and browser cache, and MAKE SURE TO REBOOT the WebServer machine (not just Stop and start webserver, but restart the system) for the changes to take effect and check if the issue still persists.

Note: Multiserver domain users must make below changes in set_psol_env file before performing other steps:

If you are using a Multiserver domain the port number to access Peoplebooks should be of PSOL, default is 6001.
Open set_psol_env.bat or sh from the location
e.g \webserv\peoplesoft\applications\peoplesoft\PSOL\htmldoc\admin


Make sure, set PSOL_SERVERNAME value is set to PSOL not PIA. Set PSOL_SERVERURL should show the hostname and port number of PeopleBooks. Check below......
set PSOL_SERVERNAME=PSOL
set PSOL_SERVERURL=HTTP://:9999